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Secure Remote Support Software

Bomgar replaces 1st generation remote control support tools with a solution specifically designed for the needs of security-conscience support organizations. Bomgar enables IT support representatives to remotely access, diagnose, control and fix attended and unattended computers and mobile devices. Bomgar allows enterprises to remotely support any device – from anywhere at any time.

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Product OverviewSMBEnterpriseGovernment
Appliance B200 B400
B400		 B400
Concurrent Licensing 2-20 licenses 2-10,000 licenses 2-10,000 licenses
Representative Consoles
Desktop
Mobile
Desktop
Mobile
Desktop
Mobile
Supported End-user Platforms
Desktop
Mobile
Desktop
Mobile
Desktop
Mobile
Virtual Appliance Yes. Yes.
FIPS 140-2 Level 2 Certified Yes.
Features for RepresentativesSMBEnterpriseFederal
File Transfer Yes. Yes. Yes.
Rep Invite Yes. Yes. Yes.
Reboot/Auto-Reconnect Yes. Yes. Yes.
Jump Client Yes. Yes. Yes.
Click-to-Chat Yes. Yes. Yes.
Intel® vPro™ Yes. Yes.
Features for AdministratorsSMBEnterpriseFederal
Portals One Portal Multiple Portals Multiple Portals
Bomgar Button Yes. Yes. Yes.
Identity Management
  • LDAP/Active Directory
  • LDAP/Active Directory
  • RADIUS
  • Kerberos
  • Smart Card
  • LDAP/Active Directory
  • RADIUS
  • Kerberos
  • Smart Card
Access Sponsor Yes. Yes.
Embassy (Vendor Access) Yes. Yes.
Rep Invite Yes. Yes. Yes.
Bomgar Analytics Yes. Yes.